Private Policy

Privacy Notice

At electoupee.com, we value your privacy and are committed to handling your personal information with care. This Privacy Notice explains how we collect and use your personal data across Elechair websites, products, services, and applications (collectively referred to as "Elechair Services"). By using our services, you agree to the practices outlined here.

Types of Personal Information We Collect

To enhance and refine our offerings, we gather various types of personal information:

  1. Information You Provide: We collect and store information you share with us while interacting with Elechair Services. While you can choose not to provide certain details, doing so may limit your ability to fully utilize our services.

  2. Automatic Information: We automatically gather information about your interactions with Elechair Services, including usage data and device details. This includes data collected through cookies and other tracking technologies when your browser or device connects to our services and related content.

  3. Information from Other Sources: Occasionally, we obtain information from third parties, such as updated address details from carriers, to enhance the accuracy of our records and facilitate smoother delivery of your purchases.

Purposes for Using Your Personal Information

We use your personal data for several key purposes, including:

  1. Processing Transactions: Handling orders, delivering products and services, processing payments, and communicating with you regarding orders and promotions.

  2. Improving Services: Enhancing the functionality and performance of Elechair Services, troubleshooting issues, and optimizing user experience.

  3. Personalization: Recommending features, products, and services tailored to your preferences and interests.

  4. Voice, Image, and Camera Services: Utilizing your voice input, images, and videos to deliver and refine our services.

  5. Legal Compliance: Meeting legal requirements, such as verifying seller identities and managing financial transactions.

  6. Communication: Engaging with you via various channels (e.g., phone, email) about Elechair Services.

  7. Advertising: Displaying relevant ads based on your interests without directly using identifiable personal information.

  8. Fraud Prevention: Detecting and preventing fraud and managing credit risks to safeguard our customers and Elechair.

Cookies and Other Identifiers

To recognize your browser or device and enhance Elechair Services, we use cookies and similar technologies.

Sharing Your Personal Information

We do not sell your personal information. We may share your data in the following scenarios:

  1. With Service Providers: We collaborate with third-party companies to perform functions such as order fulfillment, data analysis, and customer service. These providers access personal data only to fulfill their roles.

  2. For Legal and Safety Reasons: We may disclose personal information to comply with legal obligations or protect the rights and safety of Elechair and its users.

You will be notified if there are other situations where your information might be shared with third parties, and you can choose to opt out.

Data Security

We prioritize your security by:

  • Using encryption protocols for data transmission.
  • Adhering to Payment Card Industry Data Security Standards (PCI DSS) for handling credit card information.
  • Implementing physical, electronic, and procedural safeguards to protect your data.

Please ensure your own devices and passwords are secure, especially when using shared computers.

Advertising and Third-Party Links

Elechair Services may feature third-party ads and links to external sites. Third-party advertisers may collect information through cookies or other identifiers. We do not share personally identifiable information for advertising but use device identifiers to serve relevant ads.

Examples of Collected Information

Information You Provide:

  • Personal details (name, address, phone number).
  • Payment information.
  • Content you upload or review.

Automatic Information:

  • IP address, device location, and usage metrics.
  • Interaction data such as downloads and streaming details.

Information from Other Sources:

  • Updated address details and account information from partners.

Accessing Your Information

You can view and manage various types of information through Elechair Services, including order status, payment settings, communication preferences, and personal profiles.